Who is the force behind Amazon? If you’ve struggled to find this information, I’ll make it easy for you to understand. Amazon was founded in 1994 by Jeff Bezos, is a USA-based multinational e-commerce and technology company.
It initially started as an online book store, however now it is serving as an online retail store selling almost everything.
Amazon is a top-tier in the e-commerce industry and it has further evolved into providing cloud computing, digital streaming and artificial intelligence (AI) services as well.
The credit for Amazon’s success undoubtedly goes to its founder Jeff Bezos, however, other leading figures have also contributed to raising Amazon like the figure of the Chief Operating Officer (COO).
In this blog post, we will explore the utmost importance of the role of the COO that has led Amazon to reach a smashing success.
➜ Responsibilities of COO
The major role of the COO is to ensure the smooth running of routine operations of the entire Amazon Empire along with focusing on innovation. From looking after the logistics and supply chain management to ensuring great customer service, all the operations are supervised by the COO.
Moreover, he responsibly keeps an eye on all the forward-looking plans of action. His overall responsibility is to ensure peace and harmony while attaining Amazon’s goals and objectives.
Andy Jassy is currently supervising all the operational activities at Amazon and is also the President and CEO (Chief Operating Officer). The company is on its way to more success under his leadership and amazing governance.
➜ Dave Clark Era
While the role of the Chief Operating Officer of the company is being discussed, it will be unfair, not to mention Dave Clark. Dave Clark (the former COO) served as the Chief Operating Officer of the company after Jeff Wilke.
Clark was well aware of all the ongoing operations of the company as he had been leading key positions in logistics and supply chain management since 1999. The operational capabilities of Amazon had undergone innovation and expansion under his supervision.
Furthermore, other achievements and new services like the expansion of the delivery network and new services of Amazon Pharmacy and Amazon Fresh, respectively, have been initiated in Clark’s tenure. Amazon has gained a competitive advantage by always focusing on its consumer-driven innovation approach.
Playing with new ideas, adopting cutting-edge technologies and ensuring all the operations are streamlined; are also done by the COO. As a result, this strategic vision of Clark has made Amazon achieve operational efficiency and excellence.
➜ Conclusion
It is a fact that the CEO plays the most essential role in making Amazon successful however, other significant figures should not be ignored like the Chief Operating Officer (COO).
He plays the role of a backbone for the success of Amazon’s operations, taking it to the heights of success.
From controlling the daily operations of the company to leading logistics and skillfully managing the supply chain, all the credit goes to the COO. This is the untold truth about the unsung hero of Amazon; the immense global e-retailer.
➜ Frequently Asked Questions.
1. What is the strategic role of the COO of Amazon?
The COO is the person who maintains operational balance in the long run and manages the performance and people of the company keeping in mind the long-term results.
He ensures the customers are getting on-time deliveries, receiving high-quality products and overall objectives are being practically achieved.
2. How can the COO assist the CEO at Amazon?
The COO is a significant figure as he converts the vision of the CEO into a functional reality and puts the company on a functional track with peace and harmony.
3. Who is currently serving as COO of Amazon?
Currently, the role of the Chief Operating Officer of Amazon is being played by the President and Chief Executive Officer (CEO) Andy Jassy.
4. Who is serving as COO of the Web Services of Amazon?
The cloud computing and web services of Amazon are being operated by Adam Selipsky.
