Looking a way to Track Amazon Package? Customer satisfaction is the most important element for running an online business and companies like Amazon are well aware of this fact. Their real success is efficiently providing the services that make customers satisfied and develop trust in them.
Amazon ensures speedy and safe delivery of quality products ordered by the customers, at their doorsteps.
The delivery process involves picking up the product from the warehouse, packing it to ensure safety and then shipping it to the customer. During this journey, the package can be easily tracked on the website by the customer for their information by providing tracking details.
Moreover, if there is more than one product then different products have different tracking details. The process is mentioned below.
▶ Track Amazon Package
1. Getting Signed-In: From 2021, Amazon has started registering customers before placing an order by asking for an email address, name, destination address and other information of the customer. This helps in getting notifications and updates.
2. Order Information: Once the product has been ordered, if the customer wants to track it, Yours Orders on the website is opened. It shows all the details of the order placed along with the previously made orders.
Details include order time, estimated delivery date and shipping status. If there is more than one item every item will have a separate tracking ID and shipping details. Also, there is an option of changing and canceling the order.
3. Package Tracking: Tracking information will only be uploaded on the website if the package has been shipped. Otherwise one should wait for the updating of this information. Tracking information is known by clicking Track Package beside the shipped order.
The dispatched items have a tracking ID which is scanned at every point of the shipping journey hence the information is updated on the website. The customer also gets an email notification of the delivery progress.
Furthermore, sometimes product shipment is delayed and it can be due to different factors like:
- Weather Conditions
- Traffic
- Other reasons (for example, delay from the third party)
If records show that the package has been delivered at the door but the customer claims that it was not received then one should follow the below-mentioned steps.
▶ Shipping Address Confirmation
The customer should recheck the address entered while placing the order. In case one has entered a wrong address or there is a mistake in that, then it should be corrected by going to Add and Manage Addresses on the tracking website.
▶ Check Delivery Message/ Mail
Messages or email notifications about package arrival should be rechecked.
▶ Delivery Location
At times, the customer gives a different address instead of his home address. It could be his workplace or any other prominent spot.
▶ Ask Your Family Members/ Neighbors/ Colleagues
There is a possibility that the package is sometimes received by any other person but the customer is unaware of this.
▶ Waiting for a Few More Hours
Customers should wait for at least 48 hours before asking Amazon as there can be procedural delays and traffic problems. Moreover, sometimes the product ordered involves a third-party seller, then that seller can be directly contacted by clicking Carrier Contact Information which tells about the contact details of the seller.
By carefully following these procedural steps Amazon packages can be tracked in no time and shopping becomes a wonderful experience for eagerly waiting customers.
