Does Better Business Bureau (BBB) share your information? In today’s digital age, data plays like blood moving through human veins. Being true to this expression, where the circulation of data in world systems has a meaningful impact on individuals, in the same way, it can also threaten the privacy of many.
Therefore, securing data privacy holds a foremost value for businesses and associated clientele around the globe. In this explanatory composition, we will take a look at how Better Business Bureau (BBB) takes care of your information while dealing with a third party.
What is data privacy?
The moral and lawful duty of an organization or individual to safeguard access to private information of an individual interacting with them in any capacity is called data privacy.
(Source: Harvard Business School )
According to data protection principles, the concept of data privacy revolves around three key questions.
◈ Type of data being collected?
◈ In which form data is accumulated?
◈ Who has the right to access the stored data?
Taking into account above mentioned questions can assist you in securing the privacy of crucial data without compromising its potential functionality for individuals and organizations.
Data privacy is a key importance for several reasons. From protecting personal uprightness, and fostering belief in private digital dealings to endorsing basic independent rights in data data-dependent world.
Therefore, comprehension of data privacy and its extended impacts are critical for both organizations and individuals. Because, in day-to-day business operations, individuals have to share their private information with organizations around the globe.
Hence, the transfer of personal data at this wide scale can put into stake the business image and consumer security collectively. Amid the urgency of data privacy importance, let’s dive deep into the privacy policies of Better Business Bureau (BBB).
What kind of information does Better Business Bureau (BBB) collect from the customer?
Here is the detail of particular customer information that a business collects while you interact with it for different purposes. These may be searching for a product, inquiring about a business quote, or filing a complaint against a scam.
This information may include:
◈Exact geographic information of a customer based on the IP address.
◈Among other information, the Name, shipping and mailing address, and contact number of the customer will be included.
Mandatory Note:
◈ BBB does not collect information on customers under 13 years of age.
◈ BBB takes this information with the consent of the user.
◈ How can you avoid information sharing?
◈ You can avoid sharing your personal information with businesses simply by directing business through Map API.
For further information, you can read Google’s privacy principles here.
How does Better Business Bureau (BBB) share your information with a third party?
Following are the ways through which Better Business Bureau (BBB) shares your personal information with third parties.
➤ Probes, complaints, appraisals
Whenever a client interacts with Better Business Bureau (BBB) for any associated business, he/she may have a complaint, inquiry, review, or all at the same time. Sometimes, BBB handles these customer responses by itself, or It may send them to associated businesses.
These complaints, probes, and reviews are also sent to designated organizations to handle these responses.
So, these designated organizations and BBB’s associated businesses are known as third parties in general business language. Therefore, Better Business Bureau (BBB) shares user information with third parties whenever it is necessary to handle your complaints, probes, and reviews.
➤ Fraud Identification by BBB
In case there is fraud happening during a business deal and the BBB has identified that fraud through its vigilant system.
In this situation, Better Business Bureau (BBB) will share the personal information of the scammer; such as Phone number, email postal address, and other such details with relevant third parties (Government agencies).
Moreover, BBB will also publicly post this private information on their Scam tracker website to warn the general public. Furthermore, BBB can also share (with your consent) this information with media houses for inquiries.
➤ For supplementary usage
Sharing of complainer and scammer personal information with the Federal Trade Commission for execution of routine customer safety activities.
Provision of the required information of customers to government law enforcement agencies for any kind of ongoing inquiry.
If a customer’s communication causes any suffering to anyone at BBB’s platform, the personal information of that individual can be sent to a third party (Government agencies ) for any inquiry.
BBB may use your information through its third-party allies to promote their business functionality such as enhancing quality control, increasing business outreach, etc.
➤ Information sharing through cookies Installation
The purpose of cookies and related instruments is to store visitor information on the browser or device of the user. The sole purpose of these cookies is to increase user experience by providing targeted content based on user preference.
The same is the case with user experience navigation of the Better Business Bureau (BBB) setup. The cookies do not store any personal information in the first place.
Secondly, they store routine user information only after the consent of the user. Cookies on the BBB website may be set by themself or by the third-party providers whose services they have installed on the BBB on their website.
Therefore, Better Business Bureau (BBB) shares your information with a third party but with your consent.
Let’s wrap up the discussion with this advice although Better Business Bureau (BBB) is a trustworthy platform for users, It is mandatory to keep yourself sharp-eyed while using it.
Anyhow, it shares your personal information with third parties only with your consent and for useful purposes only as mentioned in its privacy policy.
Therefore, read this privacy policy thoroughly to stay motivated and secure while benefiting from this valuable resource in the form of the Better Business Bureau (BBB).
